Frequently Asked Questions:

VENDORS EXCHANGE WARRANTY INFORMATION



Limited Warranty and Disclaimer. VE warrants that the Products, including without limitation, their component Part(s), sold will be of the kind and quality described herein and will be free of defects in workmanship or material. This Warranty shall extend for the Warranty Period set forth below following the date of delivery of such Products to Buyer. VE MAKES NO WARRANTY, EXPRESS, IMPLIED (INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY AND FITNESS FOR INTENDED PURPOSES), OR STATUTORY, OTHER THAN THE FOREGOING EXPRESS WARRANTY.


PRODUCT
WARRANTY PERIOD

A. REPLACEMENT PARTS

.

New Replacement Parts:

90 Days

UCB™ Kits:

1 Year

Rowe Bill Changers:

1 Year

CleanLife© LED Bulbs:

Manufacturer Warranty

New MEI/CPI Mechs and Validators:

2 years

Reconditioned Mechs and Validators:

6 Months

Reconditioned Control Boards:

6 Months

B. REPAIR SERVICES

.

Standard Warranty:

1 Year

Flat Rate Repairs:

1 Year

C. EQUIPMENT

.

REVISION™ Door:

1 Year

CURVE™ Door:

1 Year

Café CURVE™ Door:

1 Year

CURVE PANEL™ Door:

1 Year

VE Kiosk™:

1 Year

A-1 Remanufactured Machine:

90 Days

Clean, Checked and Working Machine:

30 Days

As-Is Machine:

No Warranty

New:

Manufacturer Warranty


a.) Failure of the Buyer to submit any claim hereunder within ten (10) days following expiration of the Warranty Period applicable to such Products shall be an admission by the Buyer and conclusive proof that such articles are in every respect as warranted and shall release VE from any and all claims for damage of loss sustained by the Buyer. In the event the Buyer timely submits a claim for breach of WARRANTY, the parties agree that, at VE’s option, the Buyer’s sole and exclusive remedies shall be the repair or replacement of the defective Products or Part(s) or a refund of the price of the defective Products or Part(s).


b.) The Buyer acknowledges that it alone has determined that the Products purchased hereunder shall suitably meet the requirements of its intended function. It is expressly understood that any technical advice or recommended operating practices furnished by VE with respect to the use of the Products is given without charge, and VE assumes no obligation or liability for the advice or recommended operating practices given, or results obtained, all such advice or recommended operating practices being given and accepted at the Buyer’s risk.


c.) This Warranty does not apply to (i) electrical components, wiring, circuits and/or mechanical parts or assemblies damaged as a result of operating the Products at other than 115 volts, 60 Hertz current, (ii) Products damaged due to vandalism, fire, flood or other casualty, (iii) Products not maintained in accordance with the manufacturer’s or VE’s recommendations, and/or (iv) Products not serviced by VE authorized service personnel or which contain replacement parts not furnished by VE or its authorized service personnel.


For additional information please review the Terms and Conditions of Sale.>