Careers

Are you interested in a new career with growth potential?  Vendors Exchange is always looking for new talent! We offer paid time off, paid holidays, 401K, and more. Submit your cover letter and resume via postal mail to:

Vendors Exchange International, Inc.
Attn: Human Resources
8700 Brookpark Road
Cleveland, Ohio 44129

Or via e-mail:

hr@veii.com

You may also apply using the form at the bottom of this page.

Current Openings:

Title:  Auto Body Repair/Painter

Responsibilities:
Repair and Paint Vending Machine bodies.

Title:  Bilingual Customer Service Representative

Resonsibilities:

• Verbal and written communication to customers in English and Spanish.
• Heavy telephone work and some direct customer sales at our sales counter.
• Provide prompt responses and follow up to customer inquiries for pricing, delivery, orders and problem resolution.
• Work with sales, parts warehouse staff and shipping departments.
• Maintain all customer file documents, estimates, pricing and correspondence. Perform general data and order entry as well as editing.
• Follow up critical.
• Excellent written and verbal communication skills.
• Strong data entry skills.
• Must partner with the Sales team to provide customers with service and assistance.
• Process customer orders/changes according to department policies and procedures.
• Working with the customer, process customer returns, create RG # and alert production of returns.
• Work closely with the Credit Department to resolve disputed credit items.
• Provide timely feedback to the company regarding service failures or customer concerns.
• Partner with sales rep to meet and exceed customer's service expectations.

Competencies:

• Bilingual -- must be fluent in English and Spanish languages.
• Problem solving—the individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully and maintains confidentiality.
• Interpersonal skills—the individual maintains confidentiality, remains open to others' ideas and exhibits willingness to try new things.
• Oral communication—the individual speaks clearly and persuasively in positive or negative situations and demonstrates group presentation skills.
• Written communication—the individual edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information.
• Planning/organizing—the individual prioritizes and plans work activities and uses time efficiently.
• Adaptability—the individual adapts to changes in the work environment manages competing demands and is able to deal with frequent change, delays or unexpected events.
• Dependability—the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Computer Skills - To perform this job successfully, an individual should have strong data entry skills, knowledge of Internet software; Order processing systems; Spreadsheet software, Word and PowerPoint software.

Submit Resume Online (required fields noted with *):