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How do I order?
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| To place an order, click the "Go Shopping"
link on the left side of our web page, or call toll-free 1-800-321-2311,
or locally 216-432-1800. You may also send your order via toll-free
fax 1-800-249-1855 or local fax 216-432-2786. To expedite your order
by phone please have the following information available: the VE
or manufacturer's part, quantity that you are ordering, and your
Vendors Exchange customer number. |
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What are your payment
terms?
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| A minimum purchase of $25 is required on all Vendors
Exchange orders. Payment methods accepted include COD, American
Express, Discover, Mastercard, and Visa. You may also apply for
an open account using the credit approval application located
near the end of our catalog and include the completed form with
your mailed or faxed order. |
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What are your hours
of operation?
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| Vendors Exchange is open Monday through Thursday
7:30 AM to 6:00 PM; Friday 7:30 AM to 5:30 PM Eastern Standard Time. |
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What is your return
policy?
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| Prior to return of any part, you must contact a
Vendors Exchange representative and request authorization for
the return. Following authorization, please include the original
invoice number along with the returned part. Please note that
specialty orders and electrical items are non-returnable. All
returns are subject to inspection, and a 15% per item restocking
fee applies. |
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What warranty applies
to VE products?
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| Vendors Exchange International, Inc. warrants that
the products sold will be of the kind and quality described herein
and will be free of defects in workmanship or material for a period
of 90 days (180 days for coin mechanisms, bill validators and
control boards) from the date of the original sale. Should any
failure to conform to this warranty to appear within 90 (or 180)
day period, Vendors Exchange International, Inc. shall, upon receipt
of written notification of such failure to conform, correct such
non-conformity either by repairing or replacing any defective
part or parts, at its option. This warranty is in lieu of all
warranties of merchantability, fitness for a particular purchase,
or other warranties, expressed or implied. Correction of non-conformities
in the manner and for the period of time provided above shall
constitute fulfillment of all liabilites of Vendors Exchange International,
Inc. to buyer whether based on contract, negligence or otherwise
with respect to, or arising out of, the sale of any part or parts. |
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Limitation of Liability
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| Vendors Exhange International, Inc. shall not be
liable for any injury, loss or damage, whether direct, incidental
or consequential, arising out of the purchase, use or the inability
to use any part, parts or products sold by Vendors Exchange International,
Inc. The remedies of the buyer set forth herein, with respect
to any breach, are exclusive and the liability of Vendors Exchange
International, Inc. with respect to any contract or sales or anything
done in connection therewith, whether in contract, in tort, under
any warranty, or otherwise, shall be limited as aforesaid and
shall not exceed the price of the part, parts or products on such
liability is based. Any statements or representations about the
parts or products, other than those contained herein, do not constitute
warranties and shall not be relied on by the buyer and shall have
no force or effect unless contained in a written agreement signed
by officers of Vendors Exchange International, Inc. |
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California Customers
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| Vendors Exchange International, Inc. does not
warrant or guarantee its products meet California Proposition
65 or environmental laws. The buyer is responsible and liable
to ensure that the products ordered for use or sale in California
comply with all California laws. |
|
Prices subject to change without notice.
Not responsible for typographical errors.
Artwork for recognition only. Does not represent any specific
item.
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